Hardware upgrade projects, software development, security upgrades, and new software implementation are examples of IT projects we manage. This maximizes the utilization of time and skills and tracking of overall expenses of the project.
We offer a customer-focused approach to delivering information technology. At InfoSoft Systems we provide a framework to structure IT-related activities and the interactions of IT technical personnel with customers and clients.
As a fundamental management function, we put a special focus on this process which lays down an organization’s objectives and we work to develop various courses of action, by which we can achieve the set objectives.
We try to deeply understand customer/user needs and then create a digital product or service that addresses their unmet needs. It incorporates design thinking approaches that put the customer at the center of this process.
This is the process of understanding the environment in which we will operate and aim to define a blueprint for the future development of the technological landscape, considering service strategies and newly available technologies.
Our practices minimize disruptions and downtime and enable faster realization of infrastructure and network services. We plan projects, minimize risks associated with complex implementations, and provide investment protection.
This process aims to design an application or software in order to meet a particular business objective. Software Development consists of various stages: Analysis-Design-Implementation-Testing-Maintenance.
Installation and configuration are the arrangements of functional components and preparation of a system or software for execution. These processes entail the selection of hardware, software, firmware, and documentation.
This is the process of evaluating a system and its components with the intent to find whether the objectives are met and identify any gaps, errors, or missing requirements in contrary to the actual customer requirements.
Whether your team needs to solve an immediate problem, earn a certification, fast-track your skills on a new technology or need an in-depth skills transformation, our training team can meet your IT and organizational needs.
Via telephone and remote access, we assist our customers to solve most of the technical problems, without heading out on premises. Our customers can continue with their work since this minimizes downtime.
After-sales service or support is any assistance that we give our clients after they’ve purchased a product or software, and includes maintenance, warranties, exchange and return policies, consultancies, upgrades etc.
If IT products or services do not comply with the IT Warranty, or if any defect or non-conformance develops during the IT Warranty Period, we will fix the defect by repairing, and/or reinstalling the defective service or product.
The SLA sets standards for the service, ensuring both us and customers are on the same page with expectations. By creating clear, measurable guidelines, both parties know what the responsibilities are for everyone involved.
QA is the systematic effort we take to ensure that the products and services delivered meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of the customer.
IT Auditing is the evaluation of IT systems, infrastructures, policies, and operations. It determines if the existing IT controls protect corporate assets, ensure data integrity and align with the organization’s business and financial controls.
Technology consulting services from InfoSoft Systems aid businesses in advancing in the current digital transformation era.
Consider your options and use the appropriate technology with the best results. We can reshape your business into an innovative and digital-delivering enterprise.
Hire the top-tier IT professionals from InfoSoft Systems to fill up the gaps in your organization’s technical competencies. On a project-by-project basis, our personnel will provide value to your business. By employing one person or several specialists to work for you both on-site and/or off-site, you can quickly and effectively scale your team with the help of InfoSoft Systems’ staff augmentation services. Working with the top experts and IT teams in the industry through team leasing services is a great method to turn your business needs into practical projects that are effectively completed.
In every field, there are countless new software programs and technological advancements. Employees must constantly adopt the newest technology or upgrade current ones to minimize the risk of falling behind the competitors.
Your staff can develop fundamental technical skills and master the technical facets of their employment with the help of technical training.
We establish a clear connection between technical training and career advancement to keep trainees interested and motivated throughout the program.
For the modern workforce, lengthy, lecture-based training is no longer an effective method of instruction. We deliver technical training classes using simple interactive techniques like:
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